Privacy Policy

How Groupe Novacore collects and uses your personal information.

This policy explains what personal information Groupe Novacore collects through this website, why, and how it is protected, in accordance with Quebec's Law 25 (Act to modernize legislative provisions as regards the protection of personal information).

Information collected

When you fill out a form on this site (quote request, equipment rental, contact), we collect your name, phone number, email address, and the details of your request.

How it's used

This information is used only to respond to your request: to contact you about a quote, confirm an equipment rental, or answer a question. It is never sold to third parties.

Processing outside Quebec

Forms on this site may be processed by cloud providers located outside Quebec. These providers are contractually required to protect your information to standards equivalent to those required under Quebec law.

Retention

Your information is kept only as long as necessary to process your request and follow up commercially, then deleted or anonymized.

Your rights

You may at any time request access to, correction of, or deletion of your personal information by contacting us.

Applications and recruitment

When you apply for a position through the Careers page, we collect your name, phone, email, position of interest, years of experience, licences/cards held, availability, and any message provided, solely to evaluate your application. This information is kept for [TODO(owner-confirm): 6 or 12 months] from receipt, then destroyed, and may be processed outside Quebec by our cloud technology providers to standards equivalent to those required under Quebec law. You may request deletion of your application at any time by contacting us.